Terms of service

Terms and Conditions of Sale

These terms and conditions of sale (hereinafter "the Terms") govern the contractual relationship between the company Wanted Store LLC and any natural person acting for purposes outside their trade or profession (hereinafter "the Customer") who makes a purchase on the website wantedstore.fr (hereinafter "the Site"). Any order placed on the Site implies the Customer's unreserved acceptance of these Terms.

Article 1 - Identification of the seller

The Site is published by:

• Company name: Wanted Store LLC
• Legal form: Limited Liability Company (LLC), a company incorporated under United States law
• Registered office address: [TO BE COMPLETED: full registered address of Wanted Store LLC]
• Email address: contact@wantedstore.fr

Wanted Store LLC is a company incorporated in the United States. As such, it is not registered with the French registre du commerce et des sociétés (RCS, the French trade and companies register), it has no SIRET number and no intra-Community VAT number, and it is not subject to the share capital rules applicable to companies incorporated under French law. Wanted Store LLC does not have a dedicated customer service telephone line; any question, request or complaint may be sent by email to contact@wantedstore.fr.

Hereinafter referred to as "the Seller" or "Wanted Store".

Article 2 - Purpose and scope

The purpose of these Terms is to define the terms and conditions under which the Seller sells the products offered on the Site to individual consumers residing in France or abroad. They apply to the exclusion of all other conditions, in particular those applicable to other sales channels. The Seller reserves the right to adapt or amend these Terms at any time. In such a case, the applicable conditions will be those in force on the date the Customer places the order.

Article 3 - Products

The Site offers for sale accessories for smartphones and connected devices, in particular 6-in-1 and 7-in-1 accessory boxes for iPhone and Android, headphones and earphones, smartwatches, power banks, chargers, protective cases and tempered glass screen protectors. The essential characteristics of each product are set out on its product page. The photographs illustrating the products do not form part of the contract and do not bind the Seller in the event of a minor error or inaccuracy relating to their display. Product offers are valid for as long as they are visible on the Site and while stocks last.

Article 4 - Prices

Product prices are shown in euros (EUR), inclusive of all taxes, excluding any contribution to delivery costs. Standard delivery is free to France, the European Union and the rest of the world, with no minimum order value; a paid Express delivery option is available for mainland France. This information is provided before the order is finally confirmed and is set out in detail in the Site's delivery policy. The Seller reserves the right to change its prices at any time, it being understood that the price applicable to an order is the price in force at the time that order is confirmed.

Article 5 - Orders

To place an order, the Customer selects the products of their choice, adds them to their basket, then follows the various steps of the ordering process, which allow the Customer to check the details of the order and its total price and to correct any errors before confirming it. Final confirmation of the order, by clicking on the payment button, constitutes acceptance of these Terms, acknowledgment of full awareness of them, and waiver of the right to rely on any conflicting document. A confirmation email summarizing the details of the order is sent to the Customer as soon as possible after payment has been approved. The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute concerning payment for a previous order, or in the event of clear suspicion of fraud.

Article 6 - Payment

Orders are paid for online, when the order is confirmed, using the secure payment solutions offered on the Site, such as bank cards and, where applicable, other online payment methods. The banking details provided at the time of payment are encrypted and are at no point accessible to or stored by the Seller. The Customer's account is debited only when the order is confirmed. If the banking institution refuses to authorize the payment, the order is automatically canceled and the Customer is informed.

Article 7 - Delivery

The products are delivered to the address given by the Customer when placing the order. The delivery areas, prices and estimated shipping and delivery time frames are set out in detail in the Site's delivery policy, which forms an integral part of these Terms. The Seller endeavors to meet the stated time frames, although these do not constitute an absolute guarantee in the event of exceptional circumstances or of the act of a third party, in particular the carrier.

In accordance with article L216-1 of the Code de la consommation (French Consumer Code), if the Seller has not performed its delivery obligation by the date or on expiry of the period provided for, the Customer may, after instructing the Seller to deliver within a reasonable additional period, terminate the contract if the Seller has not performed within that period. The Customer is then refunded all sums paid, no later than fourteen days after the date on which the contract was terminated.

Article 8 - Transfer of ownership and of risk

In accordance with article L216-4 of the Code de la consommation, the risk of loss of or damage to the products transfers at the time when the Customer, or a third party designated by the Customer other than the carrier proposed by the Seller, takes physical possession of the products. However, if the Customer has chosen the carrier themselves without that option having been proposed by the Seller, the risk transfers as soon as the products are handed over to the carrier.

Article 9 - Right of withdrawal

In accordance with articles L221-18 et seq. of the Code de la consommation, the Customer has a period of fourteen clear days from receipt of the product or products in which to exercise their right of withdrawal, without having to give a reason or incur any penalty, other than, where applicable, the cost of returning the products.

To exercise this right, the Customer must notify the Seller of their decision to withdraw, before the fourteen-day period expires, by means of an unambiguous statement sent by email to contact@wantedstore.fr, or by using the model withdrawal form reproduced below. The Customer must then return the products within fourteen days of communicating their decision to withdraw.

The practical arrangements for the return, the applicable costs and the refund period are set out in the Site's refund and return policy, which forms an integral part of these Terms.

Exception to the right of withdrawal: in accordance with article L221-28, 5° of the Code de la consommation, the right of withdrawal may not be exercised for goods unsealed by the Customer after delivery which cannot be returned for reasons of hygiene or health protection. This applies in particular to in-ear earphones and headphones whose packaging or protective ear tip pouch has been opened.

Article 10 - Model withdrawal form

Please complete and return this form only if you wish to withdraw from the contract.

To the attention of Wanted Store LLC, contact@wantedstore.fr:

• I hereby give notice of my withdrawal from the contract for the sale of the goods below.
• Ordered on / received on:
• Order number:
• Name of the consumer:
• Address of the consumer:
• Signature of the consumer (only where this form is notified on paper):
• Date:

Article 11 - Legal guarantee of conformity

Every product purchased on the Site benefits from the legal guarantee of conformity provided for in articles L217-3 et seq. of the Code de la consommation, the content of which is reproduced below.

Article L217-3 of the Code de la consommation: the seller delivers goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation, where installation was made the seller's responsibility under the contract or was carried out under the seller's responsibility.

Article L217-4 of the Code de la consommation: the goods conform to the contract if, in particular, they correspond to the description, type, quantity and quality, as well as to the other relevant characteristics provided for in the contract, if they are fit for any special purpose sought by the consumer that was made known to the seller and accepted by the seller, and if they are delivered with all the accessories and instructions that are normally to be supplied.

Article L217-5 of the Code de la consommation: the goods must also correspond to the use ordinarily expected of goods of the same type, display the qualities that a consumer may legitimately expect having regard to the nature of the goods, correspond to the description given by the seller and be supplied, where applicable, with the updates necessary to maintain their conformity.

Article L217-7 of the Code de la consommation: the seller is liable for any lack of conformity existing at the time of delivery of the goods which appears within two years from that delivery. For second-hand goods, this period may be reduced to one year by agreement between the seller and the consumer.

Article L217-8 of the Code de la consommation: in the event of a lack of conformity, the consumer chooses between repair and replacement of the goods. However, the seller may decline to proceed in accordance with the consumer's choice if that solution entails a manifestly disproportionate cost.

Article L217-9 of the Code de la consommation: repair or replacement of the goods takes place within a reasonable time, no more than thirty days after the consumer's request, unless the parties expressly agree otherwise.

Article L217-12 of the Code de la consommation: an action based on a lack of conformity is time-barred two years after delivery of the goods.

The consumer is not required to prove the existence of the lack of conformity of the goods during the twenty-four months following their delivery. The legal guarantee of conformity applies independently of any commercial warranty that the Seller may grant.

To assert their rights under this guarantee, the Customer must inform the Seller in writing, at contact@wantedstore.fr, before returning the product in accordance with the instructions provided to them.

Article 12 - Legal warranty against hidden defects

Article 1641 of the Code civil (French Civil Code): the seller is bound by a warranty on account of hidden defects in the item sold which render it unfit for its intended use, or which so impair that use that the buyer would not have purchased it, or would have paid a lower price for it, had the buyer known of them.

Article 1648, first paragraph, of the Code civil: an action based on redhibitory defects must be brought by the buyer within two years of discovery of the defect.

The Customer may choose to invoke the warranty against hidden defects in the item sold within the meaning of article 1641 of the Code civil. In that case, the Customer may choose between rescission of the sale and a reduction of the sale price in accordance with article 1644 of the Code civil.

Article 13 - Customer service

For any question, complaint or request relating to an order, the Wanted Store customer service team can be reached by email at contact@wantedstore.fr.

Article 14 - Personal data

The personal data collected when an order is placed is necessary for processing that order and is handled in accordance with the General Data Protection Regulation (GDPR) and the loi Informatique et Libertés (French Data Protection Act). The Customer has the right to access, rectify, erase, restrict, object to and port their data, which the Customer may exercise by writing to contact@wantedstore.fr. For further information on the processing of their data, the Customer is invited to consult the Site's privacy policy, available on wantedstore.fr.

Article 15 - Complaints and dispute resolution

In the event of a difficulty relating to an order, the Customer is invited to send their complaint first to the Wanted Store customer service team, at contact@wantedstore.fr, in order to seek an amicable solution to the dispute with the Seller.

Failing an amicable solution within a reasonable time, the Customer retains the right to bring the matter before the competent court, under the conditions set out in Article 16 of these Terms.

Article 16 - Governing law and jurisdiction

These Terms are governed by French law. In the event of a dispute, and after an attempt has been made to reach an amicable solution, the consumer may bring proceedings, in accordance with article R631-3 of the Code de la consommation, either before one of the courts having territorial jurisdiction under the Code de procédure civile (French Code of Civil Procedure), or before the court of the place where the consumer was living when the contract was concluded or when the harmful event occurred.

The Seller, Wanted Store LLC, is a company established outside the European Union. As the Site is aimed in particular at customers residing in France, a consumer residing there retains, notwithstanding the Seller's place of establishment, the benefit of the mandatory provisions of French consumer law, under the conditions laid down by the French law and European Union law applicable to consumer protection.

This document is a template provided for information purposes only. Consult a qualified attorney for legal advice suited to your situation.